Ada is a startup based in Toronto that uses artificial intelligence (AI) to develop customer service chatbots and other AI-powered tools for businesses. The company was founded in 2016 by Michael Richardson, a leading expert in the field of AI and machine learning.
Ada’s main product is a chatbot platform that helps businesses automate their customer service operations and improve the customer experience. The chatbot can be integrated into a business’s website or customer service software, and is designed to handle a wide range of customer inquiries and requests.
In addition to its chatbot platform, Ada also offers a range of other AI-powered tools for businesses, including a customer feedback tool and a customer service analytics platform. These products are designed to help businesses understand and improve the customer experience, and drive customer satisfaction and loyalty.
Overall, Ada is a startup that is using AI to develop innovative customer service tools and solutions for businesses.